Contact

Talk to CiterLabs.

Founder-led, async-first. We reply within 24 hours on business days. Below are the right addresses for the right requests.

Sales / new applications

[email protected]

For new GEO Sprint applications, partnership requests, podcast / press inquiries, and founder-level questions. The fastest path is the 2-minute application.

Refunds and billing

[email protected]

For refund requests under our +20pt citation-share guarantee, billing questions, and payment receipts. See the full refund & cancellation policy.

General questions

[email protected]

For methodology questions, content corrections, citation challenges, and anything that doesn't fit the categories above.

Business address (India)

CiterLabs

Sole proprietorship, India. GST-registered.
Founder: Sathee.
Detailed registered address available on request via [email protected].

We operate as a registered Indian business and serve clients globally. Settlement and invoicing comply with Indian tax law (export of services under LUT).

Office hours and SLA

Async-first.

CiterLabs operates async-first. We reply to all email within 24 business hours (typically within 4 hours during India business hours, IST 09:00–19:00). Active sprint clients receive faster response via their dedicated Slack Connect channel.

For urgent issues affecting a live sprint, mark the email subject with [URGENT] — these are routed to founder pager immediately.

Ready to start?

The fastest path to a CiterLabs GEO Sprint is the application form. We screen every application in under 24 hours.