CiterLabsFREQUENT QUESTIONS
Clear answers
before a project begins.
Service selection, estimates, review responsibilities, data readiness and project handover.
Planning the work
These answers describe the approach. Your engagement scope defines the actual deliverables and commercial terms.
How should I choose a service?+
Begin with the task and the desired change. A workflow problem may need automation; a missing tool may need software; communication needs may call for content; model consistency requires evaluation; learning needs call for role-based practice. Discovery can assess which capabilities belong in the same scope.
Can I combine services?+
Yes, where they support one outcome. An internal knowledge product might combine software with retrieval and training. Scope the core user journey first, then add capabilities where they help rather than including every service by default.
How are pricing and timelines determined?+
An estimate depends on deliverables, integrations, data readiness, access, review requirements and handover. Confirm milestones and commercial conditions in the agreed scope. No fixed price, refund offer or guaranteed delivery time is published here.
Will AI send messages or take actions automatically?+
Consequential actions need an agreed permission and review model. A first scope can prepare drafts for approval. Define the exception path, retry limits and how an operator pauses the workflow before considering unattended actions.
When is fine-tuning appropriate?+
Only after task definition, data-rights and quality checks, model support and baseline evaluation. Prompting, retrieval or conventional software may fit better. A feasibility assessment can recommend against training, and gains are not guaranteed.
What information should I share first?+
Share the workflow, desired output, tools, timing and constraints. Leave passwords, personal records and confidential documents out of the initial enquiry. Access and data handling should be agreed before sensitive inputs are shared.
How is corporate training planned?+
Agree audience roles, prerequisites, permitted tools, safe exercise examples and learning outcomes. A tailored scope defines the agenda, materials, practice plan, delivery format and facilitation arrangements. No certification claim is made.
Are the example projects client work?+
No. The examples illustrate possible engagement scopes and deliverables. They are not testimonials, case studies or evidence of completed client outcomes. Original website images are conceptual AI-generated imagery.
Who operates the result after handover?+
Agree a client owner and operating responsibilities in the scope. Documentation should cover routine use, reviews and exceptions. Maintenance, updates and ongoing support need an explicit arrangement rather than an implied unlimited commitment.
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Turn a business problem
into a clear project.
Bring a task, a bottleneck, or a product idea. The first step is a clear scope.